This is a translation of the General Terms and Conditions of PPprint. The law of the Federal Republic of Germany shall apply. In the case of orders placed by consumers from abroad, mandatory provisions or the protection granted by the law of the respective country of residence shall remain in force and shall apply accordingly.
General Terms and Conditions
In the following, the contractual conditions are regulated within the framework of purchase contracts concluded via this online store between PPprint GmbH, Gottlieb-Keim-Straße 60, 95448 Bayreuth and the respective buyer.
§ 1 Scope of application, definitions
1 The business relationship between the webshop seller (hereinafter “Seller”) and the buyer (hereinafter “Customer”) shall be governed by the following General Terms and Conditions in the version valid at the time of the order. Deviating terms and conditions of the Customer shall not be
recognized unless the Seller expressly agrees to their validity.
2. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession, Section 13 BGB. In contrast, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity, Section 14 BGB.
§ 2 Conclusion of contract
Where goods are referred to below, this also includes digital products (digital content or digital services) and goods with digital elements, where offered
1. The presentation of the goods in the online store does not constitute a legally binding offer, but only an invitation to the customer to submit an offer. The customer can select goods from the seller’s range and collect them in a so-called shopping cart using the button relating to the shopping cart. By clicking the button required to conclude the purchase contract, the customer submits a binding request to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time. The customer can return to the page on which their data was entered at any time before placing a binding order by pressing the “Back” button in the browser. Input errors can be corrected here. The order process can be canceled by closing the Internet browser. However, the application can only be submitted and transmitted if the customer has accepted these contractual conditions and thereby included them in his application.
2. The confirmation of receipt of the customer’s order is sent together with the acceptance of the order immediately after sending by an automated e-mail. The purchase contract is concluded with this e-mail confirmation.
If the customer has selected a payment method with immediate payment (e.g. PayPal / PayPal Plus / PayPal Express, Amazon-Payments, Sofortüberweisung), the contract is concluded at the time of confirmation of the payment instruction by the customer. If the customer has selected the prepayment payment method, the contract is already concluded when the customer receives a payment request with the corresponding bank details before the seller’s declaration of acceptance. We accept your offer with this request for payment.
3. With the e-mail (confirmation of receipt and acceptance of the order) or in a separate e-mail, but at the latest upon delivery of the goods, the customer will be sent the contract text and any warranty conditions on a permanent data carrier (e-mail or paper printout). The text of the contract is stored in compliance with data protection regulations. The customer can also view the seller’s current GTC at any time at https://www.ppprint.de/agb/. Past orders can be viewed in the customer area under My Account – Orders.
§ 3 Production of goods according to customer specifications
1. The customer shall provide the seller with all necessary content, such as images, texts and files in the specified format, for the production of goods that are to be made according to certain specifications of the customer.
2. The customer shall grant the seller the necessary rights of use for this purpose.
3. The customer undertakes to transmit only such data as he is entitled to use and the use of which does not infringe any third-party rights. The seller shall be indemnified by the customer against any third-party claims and all legal costs incurred in this respect.
§ 4 Start of delivery period, delivery, provision of digital content
1. The period for delivery shall commence on the day after the payment order is issued to the remitting bank in the case of payment in advance or on the day after conclusion of the contract in the case of other payment methods and shall end at the end of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.
2. Delivery shall be made to the delivery address specified by the customer.
3. If delivery to the customer was not possible and the transport company returns the ordered goods to the seller, the customer shall bear the costs for the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller had given him reasonable advance notice.
§ 5 Retention of title
The delivered goods remain the property of the seller until full payment has been made.
§ 6 Prices and shipping costs
1. The prices stated on the seller’s website are final prices. In accordance with § 19 UStG, the seller does not charge VAT and therefore does not report it (small business status).
2. Shipping and delivery costs incurred are shown during the ordering process and are – unless otherwise stated – to be borne by the customer.
The following applies to consumers:
3a. The goods shall be shipped by a transport company commissioned by the seller. The seller bears the shipping risk if the customer is a consumer.
The following applies to entrepreneurs:
3b. The goods shall be shipped by a transport company commissioned by the seller. The risk of accidental loss or accidental deterioration of the purchased goods shall pass to the Buyer as soon as the Seller has handed over the goods to the forwarding agent, carrier or other person or institution designated to carry out the shipment.
4. In the case of shipping to a country outside the European Union, additional costs such as customs duties or taxes may be incurred. These are to be borne by the customer and are not paid to the seller, but directly to the responsible party. This also applies to the return of the goods in the event of a possible withdrawal.
§ 7 Payment modalities
1. During the ordering process, the customer is shown the payment options available. These may be, for example, payment options such as prepayment, credit card or the use of payment service providers such as PayPal, Klarna or Amazon Pay.The customer receives further information during the ordering process. The seller can determine the available payment options at their own discretion.
2. Payment of the purchase price is due immediately after conclusion of the contract if no later due date has been agreed between the parties. If the due date for payment is determined by the calendar, the customer is already in default by missing the deadline.
The following applies to consumers:
2a. Point 2 shall only apply if the customer has been specifically informed of this legal consequence in the invoice or payment schedule. In the event of default, the customer shall pay the seller default interest in the amount of 5 percentage points above the respective base interest rate.
The following applies to entrepreneurs:
2b. In the event of default, the customer shall pay the seller default interest in the amount of 9 percentage points above the base interest rate.
3. The obligation of the customer to pay default interest does not exclude the assertion of further damages caused by default by the seller.
§ 8 Warranty for material defects, guarantee
1.Tthe statutory warranty rights apply to all goods of the seller. The Seller shall be liable for material defects in accordance with the applicable statutory provisions, in particular §§ 434 ff. BGB.
2. The warranty obligation towards entrepreneurs for newly manufactured items delivered by the seller is 12 months from the transfer of risk. The limitation periods for seller recourse according to § 445a BGB remain unaffected.
3. An additional guarantee only exists for the goods delivered by the seller if this was expressly stated in the order confirmation for the respective article. The scope of any warranty can be found in the respective warranty conditions.
§ 9 Liability
1. Claims of the customer for damages are excluded. Excluded from this are claims for damages by the customer arising from injury to life, limb or health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages based on an intentional or grossly negligent breach of duty by the seller, its legal representatives or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.
2. In the event of a breach of material contractual obligations, the seller shall only be liable for the foreseeable damage typical of the contract if this was caused by simple negligence, unless the customer’s claims for damages are based on injury to life, limb or health.
3. The restrictions of paragraphs 1 and 2 also apply in favor of the legal representatives and vicarious agents of the seller if claims are asserted directly against them.
4. The provisions of the Product Liability Act remain unaffected.
§ 10 Right of withdrawal
If the customer is a consumer, he is entitled to a statutory right of withdrawal. Further information on the right of withdrawal can be found in the withdrawal policy.
§ 11 Notes on data processing
Data protection is particularly important to us. That is why you will find our detailed privacy policy separately on our homepage.
§ 12 Code of Conduct
The seller has submitted to the code of conduct of Geprüfter Webshop, which can be viewed on the Internet at https://www.gepruefter-webshop.de/verhaltenscodex/.
§ 13 Force majeure
1. “Force majeure” means the occurrence of an event that prevents a party from fulfilling one or more of its contractual obligations under the contract if and as long as the party affected by the impediment proves that it is an external event that has no operational connection, that cannot be averted even with the utmost care that can reasonably be expected, and that does not fall within the sphere of risk of only the affected party.
2. Until proven otherwise, the following (non-exhaustive) events are presumed to be a case of “force majeure”:
– War, large-scale military mobilization, hostilities, attack, acts of foreign enemies, civil war, riot, insurrection, acts of terrorism, sabotage or piracy;
– Currency and trade restrictions, embargo, sanctions;
– Pandemic, epidemic or infectious diseases, taking into account the risk level of at least “moderate” defined by the Robert Koch Institute or the assessment of the World Health Organization (WHO);
– Natural disaster or extreme natural event;
– Explosion, fire, destruction of equipment, prolonged failure of transportation, telecommunications, information systems or energy;
– General labor unrest such as boycotts, strikes and lockouts, occupation of factories and buildings.
3. In cases of force majeure, the affected party shall be released from the obligation to deliver or accept the goods or services for the duration and to the extent of the impact, provided that this is communicated immediately. If the notification is not made immediately, the exemption shall take effect from the time at which the notification reaches the other party. The exemption from the obligation to deliver or take delivery shall apply for as long as the impediment asserted prevents the party concerned from fulfilling the contract.
Purchasers are obliged to inform the seller without delay, but at the latest after 14 days, if an order remains unanswered and/or unprocessed, but if thë purchaser wishes to adhere to the order. ̈This information must be provided in writing by e-mail or letter, in any case in such a way as to ensure that the seller receives thë information letter.
4. Unless otherwise agreed, the contract may be terminated by either party if the duration of the impediment exceeds 120 days. In the event of termination, the services rendered up to that point shall be reimbursed.
5.The affected party shall take all appropriate and reasonable measures to eliminate the force majeure situation and to mitigate the negative consequences of the force majeure that have occurred or threaten to occur for the other party.
6. If the subject matter of the contract is a service to be provided by the party concerned, the latter shall be entitled to reschedule the provision of the service. If no alternative date can be offered or accepted within 120 days of the start of the event, the contract may be terminated by either party and any services already received must be returned.
7. If the subject matter of the contract is an event, the organizer is entitled to redefine the time and location of the event. If the participant is unable to accept the new offer, for whatever reason, he shall be entitled to an alternative date. If no alternative date can be offered or accepted within 120 days of the start of the event, the contract may be terminated by either party and any services already received must be returned.
§ 14 Dispute resolution procedure (if the customer is a consumer)
The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the
following link: https://ec.europa.eu/consumers/odr
The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
§ 15 Final provisions
1. The law of the Federal Republic of Germany shall apply to contracts between the seller and the customer to the exclusion of the UN Convention on Contracts for the International Sale of Goods. In the case of orders placed by consumers from abroad, mandatory provisions or the protection granted by the law of the respective country of residence shall remain in force and shall apply accordingly.
2. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the registered office of the provider.
3. The contract language is German.
Copyright notice:
̈These General Terms and Conditions were created by the contractors of TISKO Consulting GmbH ( https://www.Gepruefter-Webshop.de ) and are subject to copyright protection. Any use other than the contractual agreement or the copying and unauthorized use of the texts is not permitted and constitutes a copyright infringement that will be prosecuted.